OUR TEAM
from the Hotel AUSTRIA

Renate BASSRUCKER – Front Office Manager
E-Mail: r.bassrucker@hotelaustria-wien.at

Mrs. Renate was born under the sign of Capricorn. With the typical loyalty of Capricorn, she has been a very special employee of Hotel AUSTRIA for more than 30 years. Our guests are delighted by her personal charm and high level of professional competence. Ms. Bassrucker is always on hand to help and advise our guests at reception.

Her motto: "Through my personal commitment, I help to ensure that our enthusiastic guests become loyal regulars!"

Piero ANZALONE GHERARDI - Deputy Head of Reception
E-Mail: p.anzalone@hotelaustria- wien.at

Mr. Piero was born under the zodiac sign of Cancer. With the helpfulness and attentiveness typical of this zodiac sign, he strengthens our reception team. He has an open ear for all your concerns and is always on hand with help and advice for your wishes.

Mr. Piero comes from Rome and has lived in Austria for many years. He is married and father of 2 daughters. His hobbies include swimming, running and cycling. He is also a passionate and excellent cook and has some insider tips for excellent Italian restaurants.

His motto: "Through my personal commitment, I want to ensure that our guests always have fond memories of their stay at Hotel AUSTRIA."

Melanie HENZLER - Reception
E-Mail: m.henzler@hotelaustria-wien.at

Mrs. Melanie was born under the zodiac sign of Sagittarius. With the helpfulness typical of this zodiac sign, she strengthens our reception team. Thanks to her many years of experience in the hotel business, she has plenty of insider tips to share. 

She likes to spend her free time in nature and often goes to the gym.

Her motto: "Thanks to my contribution, our guests at Hotel AUSTRIA can always feel at home!"

Roman LIBRENZ - Reception
E-Mail: r.librenz@hotelaustria-wien.at

Mr. Roman was born under the zodiac sign of Taurus. With the reliability and patience typical of this zodiac sign, he strengthens our reception team. He has an open ear for all your concerns and is always on hand with help and advice for your wishes. 

In his free time, he spends a lot of time with his Doberman and enjoys being outdoors and playing soccer.

His motto: "I am personally committed to ensuring that our guests have an unforgettable stay in Vienna."

Hakan PEHLIVAN – Night Audit
E-Mail: h.pehlivan@hotelaustria-wien.at 

Mr. Hakan was born under the zodiac sign of Pisces. With the helpfulness typical of his zodiac sign, he is always the ideal contact person for all requests and wishes of all night owls and early risers among our guests. Not only does he make sure that you feel safe and secure during the night, he is also happy to serve you a coffee and a small breakfast “at bedtime” or early in the morning.

His motto: "Through my commitment, I help to ensure that our guests at Hotel AUSTRIA feel safe and secure at night and can enjoy a good night's sleep!"

Vehida JATIC – Breakfast service / Housekeeper Assistant

Ms. Vehida was born under the zodiac sign of Taurus. With her typical Taurus calmness and naturalness, she is the good soul in our breakfast room. With her commitment, she ensures every day that our guests feel well looked after at Hotel AUSTRIA and do not miss any amenities.

Mrs. Vehida comes from Bosnia, but has been living in Austria for decades now. She is married and mother of 2 children, who likes to spend her free time creatively with drawing and reading. She also has a cat named “Simbad” who has been seen on TV and in newspapers.

Her motto: "Through my commitment, I contribute to our guests being strengthened for their day in Vienna."

Frau Katalin Horvath - Housekeeper
E-Mail: k.horvath@hotelaustria-wien.at 

Mrs. Katalin was born under the zodiac sign of Leo. With the liveliness and independence typical of this zodiac sign, she is an excellent addition to our team. Thanks to her many years of experience in the hotel business and her language skills, she is a great asset and an excellent organizer in many daily hotel work processes.

Her motto: "With my many years of experience in the hotel industry, I want to help our guests feel completely at ease during their stay!”

Slavica IVANIC – Housekeeping

Mrs. Slavica was born under the zodiac sign of Libra. With the balance typical of this zodiac sign, she has been looking after our rooms on the 3rd floor for many years, which are always a place of “well-being” for our guests. She is also always happy to help when extra help is needed with the morning breakfast service.

Mrs. Slavica comes from Croatia. Over the years, Austria has become her second home. She is married and the mother of 2 children. She spends most of her free time with her family. Her favorite pastimes also include reading, cooking and sewing.

Her motto: "Through my commitment, the Hotel AUSTRIA should always be a place where you are not at home, but still feel at home!”

Sonja RISTESKA – Housekeeping

Mrs. Sonja was born under the zodiac sign of Aries. With the vitality and spontaneity typical of this zodiac sign, she is our "good spirit" on the second floor.

Mrs. Sonja came to Vienna from North Macedonia. She is the mother of a daughter, with whom she still enjoys discovering new, as yet unknown sides of Vienna.

Her motto: "Through my commitment, I guarantee that your stay at Hotel AUSTRIA will be an unforgettable experience in all areas!”

Yvonne OBASEKI – Housekeeping

Mrs. Yvonne was born under the zodiac sign of Aquarius. She strengthens our team with her friendly nature, which is typical of this zodiac sign. On the floor, she ensures the usual comfort and cleanliness for our guests.

Mrs. Yvonne comes from Nigeria. She is married and mother of 3 children. Her free time belongs above all to her family.

Her motto: “My commitment ensures that our guests feel completely at ease!”

Istvanne HUMMEL – Housekeeping

Mrs. Erika was born under the zodiac sign of Libra. She strengthens our team with her friendly nature, which is typical for this zodiac sign. On the floor she provides our guests with the usual comfort and cleanliness.

Mrs. Erika comes from Hungary and has 1 child. In her free time she likes to go on excursions, her favorite place is the Schönbrunn Zoo.

Her motto: “My commitment ensures that our guests feel completely at ease”

Richard RODA – House Technician

Mr. Richard was born under the zodiac sign of Pisces. With the helpfulness typical of this zodiac sign, he has become an important support in many areas of Hotel AUSTRIA. With his charming and cheerful manner, he is often to be found in the breakfast service and is always ready to help with any technical problems in the hotel.

Mr. Richard comes from the Philippines and has lived in Vienna for many years. He is married and the father of 3 children.

His motto: "Let the day start well for our guests with my commitment!”
 

Fouad FADAANI – House Technician

Mr. Paulus was born under the zodiac sign of Leo. With the liveliness and independence typical of this zodiac sign, he is the “good spirit” at Hotel AUSTRIA. With his manual skills, he solves many technical problems. With his support at breakfast and with many other tasks, he ensures that our guests feel completely at ease! 

Mr. Paulus comes from Iran and has lived in Austria for several years. 

His motto: "My commitment ensures that everything is in order at all times on the technical side!”

Joceylin KARIGL-REYES
E-Mail: j.karigl-reyes@hotelaustria-wien.at

Mrs. Joceylin Karigl-Reyes was born under the zodiac sign of Leo. The warm-heartedness and hospitality typical of Leo combined with professional expertise and leadership-qualities are what make her stand out! Ms. Karigl-Reyes gained her international experience during several years abroad in the USA, Canada and Germany.

Privat, Mrs. Karigl-Reyes is married and the mother of two grown-up children. Her hobbies include painting and sculpture, music, dancing and reading. 

Her motto: “It's not about meeting the expectations of our guests, but exceeding them!”